
Shelter – ISO 14001 Implementation and Sustainability Support
Shelter, a UK charity providing housing and homelessness support through advice, legal services, and campaigning.
Client: Shelter
Project: Sustainability Support
Year: 2018 – 2023
What was the brief?
To improve the efficiency and sustainability of their operations across a large estate of offices, outreach projects, and shops, ensuring more funds go towards core services.
What was our role?
We provided long-term sustainability support, including environmental audits, carbon footprint reporting, ISO14001 certification, and staff training.
How did we deliver value?
Our work helped Shelter enhance operational efficiency, reduce environmental impact, and empower staff with sustainability knowledge.
- Implemented an ISO14001-certified Environmental Management System
- Delivered environmental audits, energy reporting, and regulatory compliance services
- Developed staff training and behaviour change programmes to embed sustainability across the organisation
What our clients say?

Watts Sustainability has been an invaluable and trusted partner in an ongoing journey to improve Shelter’s sustainable practice and to increase the transparency of its carbon footprint.
Yasmin Knowles-Weil
Property and Facilities Manager, Shelter

